Can I Return an Item to Amazon After 30 Days
Our online Returns Eye volition guide yous through the process--you lot can even print out a mailing label so you won't have to wait in line at the mail service office. Only leave the package for your postal service carrier to pick up, and we'll notify you via e-postal service when nosotros've processed your refund.
You'll be pleased to know we'll take returns of items purchased between November 15, 2001, and December 31, 2001, until January 31, 2002.
Inside 30 days of receipt of your shipment (including gifts), you may return whatsoever of the following items to Amazon.com, for whatever reason, for a full refund (nosotros'll besides refund the shipping toll if the return is a event of our mistake):
- Any book in its original condition (or that we recommended and you didn't relish)
- Any unopened (nonetheless in its plastic wrap) CD, DVD, software, video game, cassette tape, vinyl tape, or VHS tape
- Whatsoever downloadable software title
- Whatsoever item from our Electronics store or other stores in new condition with original packaging and accessories
Delight note that nosotros tin can process returns and refunds just for items purchased from Amazon.com. (Run across below for policies regarding items purchased from our partners.) We cannot exchange items unless they are defective or damaged. Items that are returned more than 30 days after delivery, are in unsellable condition, or are missing parts volition be charged a restocking fee at our discretion. We cannot accept items returned after threescore days.
Special Exceptions- Computers and cell phones. These items cannot be returned more 30 days after delivery.
- Prison cell-phone service plans. If you want to cancel a jail cell-phone service plan you lot purchased via Amazon.com, you'll need to contact your wireless service carrier. Delight annotation that the carrier may employ early-termination fees.
- e-Books. We are currently unable to accept returns of e-books.
- Gas-powered items. For safety reasons, we are unable to accept returns of gas-powered items. Please contact the manufacturer straight for return information.
- Magazines. Want to cancel a mag subscription? Whether y'all received information technology as a gift or purchased it yourself via Amazon.com, call mag customer service at (800) 586-2199. Y'all'll receive a refund for whatever remaining problems.
If yous're returning an item purchased from Amazon Marketplace, Auctions, or zShops, please contact the seller directly.
Returning Items from Toysrus.com or Imaginarium.comItems purchased or received as gifts from our toy store are hands returned to Amazon.com via our online Returns Center. Please annotation that any items purchased from our toy store can exist returned only to Amazon.com and non to a Toys "R" Us or Imaginarium store location.
Returning Items from Babiesrus.comItems purchased or received as gifts from our Infant store are easily returned, either to Amazon.com via our online Returns Eye or to a Babies "R" Us store virtually you. Delight note that if you decide to return an item to a Babies "R" The states shop, the Babies "R" Us return policy (rather than Amazon.com'due south) will employ. Also annotation that any items not purchased specifically from our Baby store (including baby-related items such as toys, books, music, videos, etc., purchased from our other stores) can be returned only to Amazon.com and not to a Babies "R" United states store.
Returning Items from Borders Teamed with Amazon.comItems purchased or received as gifts from Borders teamed with Amazon.com are easily returned to Amazon.com via our online Returns Center. Please note that any items purchased at Borders teamed with Amazon.com tin can exist returned merely to Amazon.com and not to a Borders store location.
Returning Items from Target at Amazon.comTarget purchases made online at Amazon.com may be returned via Amazon.com's online Returns Center only, and not to a Target shop location or Target.com. Amazon.com's return policies utilize. Target GiftCards are not returnable and cannot exist replaced if lost or stolen.
Returning Circuit City Items Purchased Online via Amazon.comAmazon.com cannot have returns of items purchased from Circuit Urban center. Instead, you may return or exchange these items at any of the nearly 600 Circuit City locations nationwide or to the Circuit Metropolis Returns Centre. See Circuit City's refund and exchange guidelines for more information.
Exchanges of Damaged or Lacking ItemsAmazon.com can exchange items only if they are defective or damaged. To exchange an particular, visit our online Returns Centre.
RefundsWe'll notify yous via e-mail of your refund in one case we've received and processed the returned item. You tin expect a refund in the same class of payment originally used for buy within 7 to 14 business days of our receiving your return. If your render is non due to our mistake, we will deduct the shipping costs from your refund.
Returning a gift?If the particular was marked as a souvenir when purchased, you'll receive a gift document for the value of your return, which can be used at whatsoever time toward your purchases at Amazon.com. The gift certificate volition be mailed to you at the same address to which the order was shipped. (Don't worry--nosotros won't let the gift giver know about your return.)
If the item wasn't marked as a gift when purchased, we volition ship a refund to the gift giver, and he or she will find out about your return. To determine whether your item was marked as a souvenir, check the packing slip that came with your souvenir shipment. If it shows prices, your detail wasn't marked as a gift.
Did you lot use a promotional code or certificate?If you paid for all or function of an item you desire to return with a promotional coupon or code, that part of your refund volition exist credited to your account, available to use the next time you identify an gild at Amazon.com. Please notation, however, that promotional credit may exist refunded and reused only if the promotion has not withal expired.
Packing and Sending Your ReturnBut a few simple steps:
- Visit our online Returns Heart and obtain a shipping label.
- Pack the items along with the packing slip (receipt) securely in a box. You can apply the box the items arrived in or another box, if you prefer.
- Affix the shipping label to the exterior of the box.
- Leave the package for your mail service carrier to pick up.
Please note that return mailing labels obtained from our online Returns Center are valid for domestic returns only. In improver, if yous utilise a mailing label provided past our Returns Eye and your return is not the result of our error, the shipping price of that returned item will be deducted from your refund.
Lost Your Packing Skid?Don't worry! If y'all ordered the particular yourself, you tin can still return it via our online Returns Center. What if the detail was given to y'all as a gift, and you don't have the packing slip or the lodge number? No problem. Enclose a separate sheet of newspaper noting the proper name and electronic mail address of the person who purchased the gift, forth with the reason for your return, and send the package to the appropriate address beneath:
For all products except desktop and notebook computers and cell phones:
- Amazon.com - Returns
- 1850 Mercer Rd., Suite 100
- Lexington, KY 40598
For desktop and notebook computer returns:
- Amazon.com - PC Returns
- 2646 Rainier Ave. S
- Seattle, WA 98144
For cell-phone returns:
- Amazon.com
- 1728 Briercroft Ct.
- Carrollton, TX 75006
Source: http://www.columbia.edu/~mr2651/ecommerce3/1st/assignments/amazon%20return.htm#:~:text=We%20cannot%20exchange%20items%20unless,items%20returned%20after%2060%20days.&text=Computers%20and%20cell%20phones.
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